At NuVa Clothing & Accessories Shop (“we”, “us”, or “our”), we value your privacy as much as we value the exquisite craftsmanship of our designer collections. This Privacy Policy outlines how we collect, use, protect, and share information gathered through our website ladyclothesoffers.com.

1. Information We Collect

To provide our luxury shopping experience, we collect certain personal information with the same care we select our premium fashion pieces:

  • Personal Details: Name, email address, shipping/billing address, phone number when you make a purchase or create an account
  • Payment Information: Credit card details (processed securely through PCI-compliant systems), PayPal email (we never store full payment details)
  • Transaction Data: Purchase history, order details, and preferences
  • Technical Information: IP address, browser type, device information, and usage data
  • Communication Records: Correspondence with our fashion concierge team

2. How We Use Your Information

We use your personal information with the same attention to detail we apply to curating our collections:

  • To process and fulfill your luxury purchases with seamless precision
  • To provide personalized customer service worthy of our premium brand
  • To enhance your shopping experience through tailored recommendations
  • To communicate about orders, promotions, and exclusive designer arrivals
  • To improve our website functionality and security measures
  • To comply with legal obligations and prevent fraudulent activity

3. Data Sharing & Disclosure

We treat your information with the same discretion we apply to our designer relationships:

  • Service Providers: We engage trusted partners (payment processors, shipping carriers) who meet our security standards
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred
  • With Your Consent: We may share information for specific purposes with your explicit permission

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve an international clientele (excluding some Asian and remote regions), your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same rigor we authenticate our luxury items:

  • Enterprise-grade 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing with tokenization technology
  • Secure servers with restricted access controls
  • Regular security audits and monitoring

While we implement these premium security measures, no electronic transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing activities
  • Receive your data in a portable format
  • Withdraw consent where processing is based on consent
  • Opt-out of marketing communications

To exercise these rights, please contact our Data Protection Officer at [email protected].

7. Cookies & Tracking Technologies

Like the finest accessories complement an outfit, we use cookies to enhance your experience:

  • Essential Cookies: Necessary for website functionality and checkout process
  • Performance Cookies: Help us improve our site’s performance
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Show you relevant NuVa offers (you may opt-out)

You can manage cookie preferences through your browser settings or our cookie consent tool.

8. Children’s Privacy

Our luxury collections are intended for adult shoppers. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete it.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For any privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer:

NuVa Clothing & Accessories Shop
2375 Public Works Drive
New York, NY 10001
United States
Email: [email protected]